Support Ticket
Pre Reservation Questions (Ticket #6472242fd91b3fd8)
Hi, I just booked transportation to Otisville for this Sunday and paid my $20 deposit. After booking, I learned the listed coordinator from WE-Transportation told me they are not traveling this weekend. Can you please confirm that my trip is scheduled, the van is operating, and my pickup location and time are confirmed?
Hello Kariadys Santos,

We can confirm that your trip to Otisville Correctional Facility for this Sunday is scheduled and the van service is operating. PrisonPulse coordinates with our designated transport partners to ensure weekend services to Otisville run as planned.

Please confirm which of the following pickup locations and times you selected for your reservation:
* **BRONX:** 5 AM at 51-67 161st St Bronx, N.Y. (directly in front of McDonald’s on 161st Street and River Avenue)
* **BROOKLYN:** 4 AM at 15 Jamaica Ave, Brooklyn, N.Y. (directly in front of McDonald’s on the corner of Jamaica Ave and Pennsylvania Ave)
* **QUEENS:** 4:15 AM at Jamaica LIRR station Jamaica Queens N.Y. (directly in front of the LIRR Station on Sutphin Blvd)

Okay thank you so much I will be at the Bronx 161 location at 5am

Thank you for confirming. Your pickup for the trip to Otisville this Sunday is confirmed for 5 AM at 51-67 161st St, Bronx, N.Y.
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