Downstate Correctional Facility
We provide home pickup and drop off (door to door) service to Downstate Correctional Facility every Thursday, Saturday and Sunday. We utilize 15 passenger vans for our home pickup service.
Drivers are professional, friendly and punctual with years of experience taking overnight trips to Downstate.
Please note that vans do NOT have charging ports, so please be prepared and travel with your travel charger for your devices.
The trip to Downstate Correctional Facility can be between two(2) and five(5) hours depending on where you live.
Expect our drivers to call you to confirm the night before your trip and give you an exact pickup time for the next morning. They usually call between 8-9PM.
The driver usually make one(1) stop to use the restroom and get snacks on the way to Eastern.
The driver usually reach Downstate Correctional Facility before visiting starts, around 8-9AM.
Expect to show your government issues picture ID, to be dressed appropriately according to the Downstate Correctional facility dress code and go through a metal detector and/or be searched before you go on the visiting floor.
Be sure to bring enough money to buy lunch and snack for you and your loved ones. (Highly recommended)
The driver usually pick up after your visit is over, around 2:30-3PM.
The driver usually make one(1) stop to use the restroom and get lunch on the way back to the city
Expect the trip back home to take between 3-6 hours because of traffic.
Our pickup areas for home pickup are The Bronx, Brooklyn,and Manhattan. Sorry we do not provide service in Queens at the moment.
Due to the nature of our service refund are issued under these conditions.
1) We will issue a full refund of your deposit if we cancel for any reason. As long as we cancel the trip you will receive all of your deposit back.
2) We will issue a full refund of your deposit if you cancel up to 24 hours before your trip. If you give us one(1) full day notice that you are cancelling, you will receive the full amount of your deposit back.
3) We will NOT issue a refund if you cancel WITHIN 24 of your trip or do not show up. If you do NOT give us one(1) full day notice that you are cancelling, you will NOT receive any of your deposit back. This means if you make your reservation WITHIN 24 hours of the trip, you will NOT receive your deposit back if you cancel.
You agree to these terms when you make your reservation.
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