As part of our commitment to provide you with services that are most beneficial to helping your incarcerated love one, we are introducing a new door to door van service and retiring the Question & Answers feature.

DoorToDoor
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We get a lot of useful feedback from our users, feedback that we use to improve every aspect of PrisonPulse. One of the most discussed issues we have gathered from all this feedback, is the lack of reliable transportation to correctional facilities. While you can find a few good bus and van services with BusFinder, we’ve had a lot of less than satisfactory reviews of many of the other services out there. We see a lot of room for improvements and we are will to take on this challenge.

We have put a lot of thought and planning into our new van service. It was clear that offering another van service just isn’t going to cut it. You don’t want to stand out in the cold late at night waiting a van, you want better entertainment during your trips, charging ports for your wireless devices and enough time to relax and eat your food. We listened and came up with DoorToDoor, a van service that offer exactly what you want. Our Door to door transportation service is now offering weekly trips to Eastern, Shawangunk, Wallkill and Ulster correctional facilities on Saturdays and Sundays from Brooklyn, Bronx, Manhattan and Queens (Sorry, no service in Long Island, Staten Island, Far Rockaway or Westchester). We intend to expand to other facilities, but first we will use your feedback to craft the experience you desire.

To celebrate the release of our Door to door service, every registered member of PrisonPulse receives a $5 discount every time you make reservations. All you need to do is login before you make reservations and the discount will be applied automatically. No need to remember any codes or keep track of cards, just sign in and make your reservations. As always registration is free forever.

Question & Answer

We are shutting down the Q&A feature today as it is simply not proving to be useful to you. Many of you are using FacilitySearch to find answers to your questions and not the Q&A. While it was designed to deliver the best answers to your questions, this has not been the case and we believe the best course of action is to spend our resources improving FacilitySearch.

We plan to put a lot of hours into adding more information to FacilitySearch. We recently updated our search engine and released instant search to help you find answers faster. This is a feature you may have seen in search forms all over the internet, results appear as you type. Start typing in the search box above to see it in action. We a always looking for ways to improve PrisonPulse to better help you help your loved one. Expect to see many more from PrisonPulse in the coming months.

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